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Student Accounts: What You Need to Know About Paying the Bill

July 18, 2017 | Filed under: Uncategorized

We know that navigating the financial system and managing payments at Mason can appear complicated. To help streamline the process, we want to share the following information and resources regarding billing and payments.

Authorized Users
Your student can set you as an authorized user in the bill and payment system which will help you stay up-to-date on financial information and payment deadlines. It is important to note that authorized users will receive e-Bill notices and be able to access student accounts, but are not able to view academic information.

Bills and Financial Aid
Semester e-Bills are sent electronically to students and authorized users. The invoice lists charges on the left side; payments, financial aid, and future expected financial aid are on the right side, and also includes the overall balance. The amount due will reflect the balance as of the date the bill is generated. Many students make schedule adjustments and add meal plans or housing, which can often cause the balance to change. It is best to verify the current balance with your student before making a payment, which is available via the bill and payment system.

Due Date 
The due date is always the first day of each semester. Submitting your payment through the online bill and payment system is recommended. For the fall 2017 semester, the tuition and fee due date is Monday, August 28 at 10:30 p.m. if you are using the bill and payment system. If you are paying in person at the Cashier’s Office on the Fairfax campus, the deadline is 4:30 p.m. on Monday, August 28. 

Payments Online
Online electronic check payments can be made without an additional charge. Mason accepts Visa, MasterCard, Discover and American Express credit and debit cards online only, with a 2.75% convenience fee. The convenience fee offsets bank processing costs and is nonrefundable.

Payments in Person
The Cashier’s Office (located in Student Union Building I, Suite 1501) only accepts cash and check payments. A drop box is available at the Cashier’s Office for check payments only, and your student’s G # must be included on the check. 

Payments by Mail
Please mail check payments to:

George Mason University
Cashier’s Office, MSN 2E1
4400 University Drive
Fairfax, VA 22030

*Please be sure to include the student’s G# and allow sufficient time for mailing; generally 7-10 days.

More detailed instructions are listed on the Student Accounts website, which is located at studentaccounts.gmu.edu. In addition to our online resources, you and your student can always contact our office at 703-993-2484 or email saccount@gmu.edu with any questions.

Collette Brooks
Customer Service Manager
Student Accounts Office

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